Contact us
FREEPHONE: 0800 950 6230

Mon-Fri 9am-5pm

Contact Us

The concierge team is the core behind the various Elite Membership packages that we sell. They are on hand to help you with any request no matter how big or small whether it is for a travel service/holiday booking or for a customer service issue. Please review the details below so you can ascertain which department would be the best for you to speak to...



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Call 0800 950 6230 and choose from the following options...

Please remember to always request your membership password when you receive a call from Extra Time Online!

Option 1 – Customer Service

If you are looking for advice or help on your membership package, advice on what exactly you have available to you through your package or have any general queries or complaints please call this number to speak to one of our customer services operatives who will do their utmost to help you. We also deal with any holiday property related enquiries at this office

Option 2 – Bookings and Reservations

If you’re looking to utilise your membership to book flights, accommodation or any of the other discounted services we provide at Extra Time Online then call this number. This will put you through to one of your concierge team who will be more than happy to assist you in any way they can.
Also call this number if you have already booked a holiday or holiday service with Extra Time Online and you are looking for more information or perhaps just clarification on a few issues pertaining to your booking.

Option 3 -  Membership Sales

Not a member yet?! Please call our highly trained team of sales operatives to help and advise you on your potential Membership purchase. If you are currently dealing with someone regarding an Elite pack and need more information also call this number.

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Contact Details

Extra Time Online 
Ametler Amarg, 10
Alfaz Del Pi, 03580

Easy Consulting SL
CIF: B-53788626


Registro Mercantil de Alicante
Tomo 2679, Libro 0, Folio 135 
Hoja A-78111, 31/07/2003 

Extra Time Online is not an ABTA bonded company - however all services booked by our members are ABTA bonded through the ETOL Reservations department.

Valencian Association of Travel Agents

Extra Time Online is a member of the Valencian Association
of Travel Agents (AEVAV).
AEVAV number: CV-m1251-A